I'm Shahrzad. I am more likely to get bored than intimidated, and I believe that service design can humanize business. I design, write, and teach.
Like most design consultants, my work is under NDA
I particularly enjoyed being part of these projects
Experience benchmarking for banking
Service design for internal consulting
Service design for education technology
These are some of the custom workshops I'm most proud of
Futurecasting speed dating workshop
Value exchange mapping workshop
Generative co-creation workshop